FREQUENTLY ASKED
QUESTIONS

  • WHEN IS TRAILHEAD OPEN?
    click here for the latest details.
  • CAN I MAKE A RESERVATION FOR THE PATIO?
    At this time, the patio will be on a first come first in basis. Tables will be seated for a period of no more than 90 minutes.
  • WILL THERE BE ENTERTAINMENT AT TRAILHEAD PLACE?
    Yes. There will be live entertainment on most days. To view the latest calendar, please click here.
  • WHERE CAN I PARK?
    "Ontario Place has several parking lots for public use. Entrances to the parking lots can be accessed from Remembrance Drive and Ontario Place Boulevard. Visit the Ontario Place parking page for more info - https://ontarioplace.com/en/about/visit-us/parking/
  • Are there washrooms at Trailhead Place?
    Yes! There will be access to washrooms within the Lakeside Lounge. There are also several other washroom facilities on the Ontario Place property.
  • ARE DOGS ALLOWED AT TRAILHEAD PLACE?
    "Dogs are allowed at trailhead place, however all dogs must be kept on a handheld leash that is six feet or shorter and well behaved at all times. Per owners are required to pick up after their pets and properly dispose of any droppings. * Please note dogs are not permitted within the patio footprint."
  • ARE THERE ANY ATMS ON SITE?
    No. There are no atms at trailhead place or within the ontario place footprint. Please plan accordingly.
  • CAN I BRING MY OWN FOOD OR BEVERAGE TO ONTARIO PLACE?
    "Visitors are welcome to bring food and non-alcoholic refreshments to Ontario Place. Please do not to feed wildlife and please ensure all waste is disposed of properly."
  • IS THERE FOOD AND BEVERAGE AVAILABLE FOR PURCHASE?
    Yes. There will be several food truck options available during hours of operation.
  • IS IT FREE TO VISIT TRAILHEAD PLACE?
    There is no admission to visit Trailhead Place, or to walk through Ontario Place.
  • HOW DO I GET TO TRAILHEAD PLACE?
    Find driving, cycling, walking and transit options to get to Trailhead Place - https://ontarioplace.com/en/about/visit-us/
  • IS THERE ACCESS TO BIKE RACKS?
    Yes. There will be a bike rack available within the trailhead place footprint. There are also several bike racks on ontario place property. Use of bike racks is at the dsicretion of visitors.
  • WILL TRAILHEAD PLACE OPERATE WITH INCLEMENT WEATHER?
    As a general rule, we will operate trailhead place rain or shine, with a temporary pause for any localized thunderstorms!
  • Are you family friendly or 19+?
    Families are welcome! Please note that after 7:00pm, our Lakeside Lounge becomes 19+.
  • ARE THERE LIMITATION ON ACCESSING THE PATIO AREA?
    Other than being age of majority, trailhead place may, at their discretion, require reservations for access to the patio. Reservations may also include time limits.
  • ARE PETS ALLOWED ON THE PATIO?
    No. Health and safety concerns.